|
| ROLE |
Workshop Topics |
EXECUTIVES
And
MANAGERS
|
• The challenges of being an effective coach
• Using mapping as a coaching tool
• Dynamics of coaching
• The coaching session
• Event driven coaching
• Unplanned coaching
• Feedback and improvements to match personalities and needs
• Consequences, impact, follow-up
|
| CONSULTANTS |
• Meeting preparation
• Value-centric kick-off and transition meetings
• Managing client relationships
• Project planning
• Engagement management
• Understanding the client’s needs
• Shaping client perceptions
• Identifying back selling opportunities
• Transitioning from implementation to support
• Effective communication across all levels of the client organization
• Mapping services to client key business requirements
• Keeping the client focused on your value
• Improved negotiation skills
• Closing a project
|
|
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| “Great Presentation, great quotes, great presenter.” |
| Jennifer Varenka, Product Specialist - Microedge |
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