May have these titles: Support engineers, Support management, Customer Service Managers, Customer Service Reps


Building and Using High Yield Questions

Friday, December 11, 2009 at 11:00am EST


Best Practices for Dealing with Difficult Objections
Friday, February 19, 2010 at 11:00am EST


Leveraging Your Customer Service Team to Generate Leads
Friday, October 23, 2009 at 11:00am EDT


Best Practices for Handling the Top 10 Maintenance Objections
Friday, October 9, 2009 at 11:00am EDT

 

“One of the best training sessions I’ve participated in. The skills and tactics covered are very appropriate to the unique Maritz selling situation…”
Dave Caldwall, Group Vice-President, Maritz

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