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InfoMentis is a global consulting and performance improvement company providing configurable programs that help our clients enable cultural change. We teach our clients how to more effectively get, keep and satisfy their customers/partners and help them achieve bottom-line results. Our configurable courseware, e-Learning modules, consulting services, and collaborative productivity tools are designed to be adapted for role-based behavioral change for those in marketing, sales, services, support and management around the entire customer lifecycle.
InfoMentis implements industry-proven best practices (delivered via workshops, consulting, and coaching) focused on behavioral change, not just knowledge transfer. Our programs address each phase of building and maintaining customer relationships and helps organizations manage their sales, services, marketing and support strategies throughout the customer lifecycle. As a result, organizations compete more effectively in customer-facing activities, shorten their sales cycle, improve service delivery and realize bottom-line results.
InfoMentis’ approach is based on a unique methodology called Momentum. Momentum is the framework for integrating InfoMentis workshops and consulting services. The Momentum process makes training “stick” and ensures that the desired behavior becomes inherent within the organization.
Each of InfoMentis’ standard workshops has proven over time to ignite and instill behavioral change and bottom line results for clients. Additionally, InfoMentis recognizes some clients may want to adjust our standard curriculum by adding or subtracting individual skill or knowledge elements (InfoMentis or client-provided) to address the specific behavioral changes they desire. That’s why we design our programs so clients can choose essential elements within one or more programs to develop a workshop tailored to their specific needs, while maintaining the proven results for which InfoMentis is known.
Headquartered in Alpharetta, Georgia, InfoMentis has helped industry leaders around the world understand and embrace the value of determining predictable revenue streams. Through our unique offerings, they are able to recognize that an opportunity for growth is significant among organizations eager to differentiate.
Founded in 1996, InfoMentis has provided performance improvement strategy, consulting and coaching to over 30,000 professionals, in 46 countries and six continents.
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| “Excellent!” |
| Jeff Merkel, MASO |
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